Privacy Policy for CallYourBuddy

Effective Date: 30-01-2025

Introduction

Call Your Buddy ("we," "us," or "our") operates the app "Call Your Buddy" (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service in accordance with applicable data privacy laws, including the General Data Protection Regulation (GDPR) of the EU. By using the Service, you consent to the collection and use of information in line with this policy.

Information Collection and Use

We gather several types of information for various purposes to provide and enhance our Service to you.

Types of Data Collected

Personal Data While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Name
  • Phone number
  • Payment information (for processing charges)

Usage Data We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include details such as:

  • Your device's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • The pages of our Service that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

Call Recordings As part of providing our services, we may record calls made through the app. These recordings are used exclusively for:

  • Quality Assurance: To ensure we maintain high service standards.
  • Legal Compliance: To comply with legal requirements or resolve disputes.

Call recordings are stored for a limited period and may be accessed only if necessary for legal or compliance reasons. If a user provides the phone number of another individual and initiates a call, all responsibility for obtaining consent and ensuring lawful use of the number lies solely with the user who initiated the call, not with Call Your Buddy.

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

Cookies are small files that may include an anonymous unique identifier, sent to your browser from a website and stored on your device. We may also use other tracking technologies, such as beacons, tags, and scripts to collect and track information and improve our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use these to operate our Service.
  • Preference Cookies: We use these to remember your preferences and settings.
  • Security Cookies: We use these for security purposes.

Use of Data

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To provide customer care and support
  • To provide analysis or valuable information to improve the Service
  • To monitor usage of the Service
  • To detect, prevent, and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your country or jurisdiction, where the data protection laws may differ from those of your jurisdiction.

If you are located outside your country of residence and choose to provide information to us, please note that we transfer the data, including Personal Data, to a location within our operational region (e.g., Germany) for processing.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Call Your Buddy
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Data

We value the security of your data. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your Personal Data, but we will take all reasonable steps to protect it.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use Google Analytics to monitor and analyze the usage of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Links to Other Sites

Our Service may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date."

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at: [email protected].